Salesforce Field Service®

AI-powered Salesforce® software for efficient field service management
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Increase customer's satisfaction through FSL

The Field Service Lightning Software helps your business resolve field service calls faster, boost employee productivity in the field, automate appointment scheduling as well as manage schedulers, dispatchers, and technicians effectively.

Features of Field Service Lightning

Work Order Management
Create and manage work orders for field service operations faster and easier with FSL
Smart and Efficient Scheduling
Set appointments automatically to the right technician based on time, skills, locations, and any business rules. Turn this menial task into a simple click and save time in the process
Dispatcher console
Ensure that the right job is assigned and routed to the right mobile employee. A dispatcher can track and monitor the service delivery in real-time on a map or Gantt chart
Manage jobs from any device
Supervise your contractors and other employees all on the same platform with an offline app for Android and iOS
Instant communication with the team
Put to use an instant “Chatter” tool that lets managers, dispatchers, and mobile employees communicate in real-time
Real-time analytics and Reporting
Monitor performance in real-time and improve productivity across the board by analyzing the workflow of your employees
Inventory Management
Use Field Service Lightning’s inventory objects to track the storage, request, consumption, return, and retirement of items in your inventory

Reasons to work with Perevaga Technology

With our team, you will have an experienced and reliable support team to administer and expand the solution on Salesforce as your business grows
Quick ramp-up
We can start working on your project in 2 days including contract signing. Hire certified developers and consultants in a quick and easy way.
Transparent processes
We use the highest corporate security standards including infrastructure, background checks, information security, and intellectual property handling. We also sign NDAs
Focus on Business Value
Every project is coached by one of the co-founders, businessmen with deep technical experience
10 years expertise
More than 10 years of expertise in Salesforce® implementations, custom development, and product development on the Salesforce platform™ (APEX, Visualforce, Salesforce1, Lightning)
Efficient project management
We use the highest corporate security standards including infrastructure, background checks, information security, and intellectual property handling. We also sign NDAs
Industry expertise
We work both with numerous solutions by SAP and offer solutions of integration with the Salesforce® platform
Dedicated QA team
We use proved efficient tools and methodologies, have experience in the full cycle of QA for products and custom solutions developed on Salesforce

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Industry expertise:

Retail
Manufacturing
Fashion
Healthcare & Pharmaceuticals
Financial Services
High Tech
Professional Services
Nonprofits

Your project experience with Perevaga Technology

We use an agile and comprehensive approach to deliver tailor-made solutions that cover your business needs. The process: 

  • Project Initiation
  • Discovery
  • UX/Solution Design
  • Development
  • QA
  • Acceptance Testing
  • GO-live
  • Warranty & Support

We define the project’s objectives, scope, purpose, and deliverables to be produced